bong77-'s Privacy Policy — Your information is completely safe with us

Bong77 (https://bong77.win) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to all services, websites, and related applications operated by bong77.

By accessing or using our platform, you are considered to have read and accepted this Privacy Policy. We may update this Policy at any time — any changes will be announced on the site and the "Last Updated" date will be revised accordingly.

This Policy is drafted in accordance with Bangladesh's prevailing IT and data protection regulations. We also follow core GDPR principles to ensure international standards of protection.

Bong77 may collect the following types of information:

We never directly collect your full bank account number, credit card number, or PIN. Mobile banking numbers are used solely for payment processing purposes.

Bong77 collects your information in the following ways:

• Directly Provided Information: Information you provide during registration, identity verification, or when contacting our support team.
• Automatically Collected: When you browse our site, your IP address, browser version, device type, and page visit data are collected automatically.
• Cookies & Similar Technologies: Session cookies, persistent cookies, and local storage are used to enhance your experience on the site.
• Third-Party Services: Relevant information may be received from payment processors or identity verification services.

Bong77 uses the information collected from you solely for the following purposes:

• Account Management: Managing registration, identity verification, and account security.
• Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
• Customer Support: Resolving your complaints and queries.
• Security & Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Service Improvement: Using analytical data to improve the user experience.
• Legal Compliance: Complying with applicable laws and regulations.
• Promotional Communications: Offers and updates are sent only with your consent.

Your information is never sold to third parties for profit or used for any purpose outside of bong77's services.

Bong77 may share your information only in the following limited circumstances:

• Payment Partner: Only the minimum required information is shared with payment processors such as Mobile Banking, Nagad, or Rocket to complete transactions. These third parties also adhere to their own privacy policies.
• Identity Verification Service: As part of the KYC (Know Your Customer) process, your information may be shared with approved verification partners.
• Legal Obligation: We may be required to disclose information in response to a court order, government directive, or applicable law.
• Fraud Prevention: Information may be disclosed to relevant authorities to assist in investigations of serious fraud or illegal activity.

Bong77 uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which pages are visited most and where issues occur.
• Marketing Cookies: To show relevant offers — you have the option to turn these off.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Bong77 does not retain your information beyond what is necessary. Retention periods depend on the type of data:

• Account Information: Retained for the duration of the active account and up to 5 years after closure for legal purposes.
• Financial Transaction Records: Retained for up to 7 years due to legal and tax obligations.
• Support Records: Retained for up to 2 years after the issue is resolved.
• Marketing Data: Deleted immediately upon opt-out.
• Technical Logs: Retained for a maximum of 90 days.

If you request account deletion, we will permanently remove all data beyond our legal obligations within 30 days.

Every registered user on bong77 is entitled to the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request an export of your information in a standard format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise these rights, please contact our support team. We will respond within 48 hours and fulfill your request within 30 days.

Bong77 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a parent or guardian believes their child has created an account on bong77, please contact our support team immediately. We will promptly delete that account and all associated data.

Age verification is a mandatory step in the identity verification process to prevent access by minors. We make no exceptions on this.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Via the chat button in the bottom corner of the site
• Support Hours: 7 days a week, 9:00 AM to 11:00 PM

We take every privacy-related complaint seriously and commit to providing an initial response within 48 hours.